How has the world of hospitality changed following the health emergency?
"The keywords for accommodation facilities are safety and disinfection" – tells us Martina. Since the beginning of the emergency, Markas has been committed to supporting hotels and identifying the best solutions for a safe restart. This extra attention has been increasingly appreciated by hotel guests, who consider the additional disinfection of the rooms a crucial element to book with confidence.
What did Markas come out with to meet the new needs of hotels?
The need to contain the spread of Covid-19 has led to new needs and requirements in all industries. In the hotel industry, the main concern is the health and safety of guests, as well as staff. Hence, Markas came up with an additional disinfection service – in addition to the ordinary cleaning of the rooms – to ensure the riddance of viruses and bacteria. Markas specialized personnel use a hydrogen peroxide disinfectant, recommended by the Ministry of Health for its effectiveness. Martina explains that "this product is particularly suitable for the disinfection of various hotel environments: the solution is totally biodegradable and can be dispensed on all surfaces because it does not grease, discolour and does not leave residues".
How did Markas overcome the difficult months of the emergency, even coming to offer new services?
Martina says: “these months have certainly been very intense for everyone. Taking advantage of the temporary stop period of some activities, including those of Housekeeping, we have dedicated ourselves to training our staff on the protocols and methods of specialized disinfection, which we have been using for years in the healthcare sector. This allowed us to give a prompt and competent response to the needs of our clients."
Read the full interview here: https://ita.calameo.com/read/0014489798a715c1319d8
Read the full interview here: https://ita.calameo.com/read/0014489798a715c1319d8
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