Hospitals in a state of emergency: the challenges
The first critical challenge was certainly the difficulty that healthcare companies and institutions faced in providing all employees, including those of Markas, with suitable protective equipment. The company acted immediately in order to find and source the necessary masks and gloves. Initially, due to high demand, this was particularly difficult.
Eventually, on 19th March 2020, the Civil Protection took the situation in its own hands and issued the COVID/15071 protocol, signed by Angelo Borrelli. This protocol obliged healthcare companies to provide outsourced services staff with the required protective equipment.
Today, the issue of sourcing protective equipment has been resolved, however, there is still no clarity as to who should bear the costs of purchasing these items. In tenders, this uncertainty can lead to serious difficulties, especially for service companies operating in a highly competitive market.
The first critical challenge was certainly the difficulty that healthcare companies and institutions faced in providing all employees, including those of Markas, with suitable protective equipment. The company acted immediately in order to find and source the necessary masks and gloves. Initially, due to high demand, this was particularly difficult.
Eventually, on 19th March 2020, the Civil Protection took the situation in its own hands and issued the COVID/15071 protocol, signed by Angelo Borrelli. This protocol obliged healthcare companies to provide outsourced services staff with the required protective equipment.
Today, the issue of sourcing protective equipment has been resolved, however, there is still no clarity as to who should bear the costs of purchasing these items. In tenders, this uncertainty can lead to serious difficulties, especially for service companies operating in a highly competitive market.
Why is the role of Prevention and Protection Service Manager so important for Markas?
For Markas, the Prevention and Protection Service Manager is the main point of reference when it comes to organizing cleaning and disinfecting services in hospitals as well as adapting safety protocols for different work contexts.
Having to face a new risk that had not yet been indicated in the classification of biological agents, those responsible for prevention and safety as well as the works councils found themselves in an extremely complex situation.
The lack of protective equipment, regional regulations and other policies led to great difficulties, both for hospitals themselves and third party companies working on site.
In order to keep all workers updated and informed about the rules of conduct and ways to avoid the risk of infection, we developed a customized training management scheme. This included special courses, portals where employees could find useful information as well as dedicated newsletters.
Click on the link to read the full interview (Italian only).
For Markas, the Prevention and Protection Service Manager is the main point of reference when it comes to organizing cleaning and disinfecting services in hospitals as well as adapting safety protocols for different work contexts.
Having to face a new risk that had not yet been indicated in the classification of biological agents, those responsible for prevention and safety as well as the works councils found themselves in an extremely complex situation.
The lack of protective equipment, regional regulations and other policies led to great difficulties, both for hospitals themselves and third party companies working on site.
In order to keep all workers updated and informed about the rules of conduct and ways to avoid the risk of infection, we developed a customized training management scheme. This included special courses, portals where employees could find useful information as well as dedicated newsletters.
Click on the link to read the full interview (Italian only).
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