Services for the Hospitality sectorHousekeeping - Hospitality

Housekeeping

Each stay begins with a ready and well prepared room. Markas takes care of meticulous room preparation and cleaning with discretion and a focus on the guest experience.
Overview

The quality of a hotel also comes from the things that go unnoticed.

Overview Servizio Housekeeping
With a good housekeeping service, everything is in place without the guests even having to ask. Rooms, bathrooms, linen, minibars, communal areas, schedules and standards: Markas tailors its services to each hotel, to its routines and to the level of hospitality it aims to provide.
Every year, we service over a million hotel rooms, with teams trained to work efficiently, diligently and discreetly. Every space is prepared in line with the hotel's standards and guests' expectations.
Your points of contact remain the same over time. They know your hotel, its standards, its busiest periods and the people to turn to. In that way, the service is easier to coordinate and better placed to find solutions.
We monitor guests’ perception of quality through TrustYou, especially what they say about room cleanliness and servicing. Every piece of feedback helps us maintain standards and act promptly where needed.

The value of a perfect room.

This is where a hotel delivers on its promise to guests: rest, confidentiality, comfort and trust. Excellent housekeeping means upholding that promise, room after room, while adapting to the hotel’s routines.
Hero Servizio Housekeeping
Hotel services

Housekeeping, everything that enhances the experience at the facility.

  • Room cleaning and servicing

    Rooms and bathrooms serviced to agreed standards, with a particular focus on hygiene, details and schedules.

  • Porter services and support for guests

    Support from arrival to departure, with a focus on luggage, personal items and the initial welcome from the facility.

  • Turndown service

    A thoughtful gesture that prepares the room for the evening, discreetly and in line with the hotel's style.

  • Restocking the minibar

    Checking and restocking of the minibar in line with hotel policy, safety standards and the facility’s schedules.

  • Deep cleaning

    Services for rooms, communal areas and specific surfaces, so that environments are well maintained over and above routine cleaning.

A service tailored to hotels.

As well as housekeeping, we support hotels and accommodation facilities with integrated solutions. From managing green spaces and technical systems, to porter services: we offer tailored support to make the guest’s stay special and facilitate operations behind the scenes.

Immagine progettazione settore Hospitality servizio Housekeeping
Certifications

Service quality is certified.

From quality to safety, from environmental responsibility to personnel training. Certifications and management systems allow the way we work to be verified.
See all our certifications
Customers

Where we operate our Housekeeping service.

Business hotels, luxury hotels, some with wellness areas, and apartment hotels: each facility has specific needs. Markas delivers its Housekeeping service at hotels where cleaning, discretion and continuity are part of the guest experience.
See all customers
  • Aeroporto di Cuneo

    Aeroporto di Cuneo

  • Molinari

    Molinari

  • ASL CN1

    ASL CN1

  • Land Niederösterreich

    Land Niederösterreich

  • Terme Merano

    Terme Merano

  • Klinikum Tirol

    Klinikum Tirol

  • Fondazione Benjamin Kofler

    Fondazione Benjamin Kofler

  • STA - Alto Adige

    STA - Alto Adige

  • MO.OM Hotel

    MO.OM Hotel

  • Libera Università di Bolzano

    Libera Università di Bolzano

  • Collegio Ghislieri

    Collegio Ghislieri

  • Unione dei Comuni Valdostani Mont Rose

    Unione dei Comuni Valdostani Mont Rose

  • Klinikum Graz

    Klinikum Graz

  • San Quirino

Partnerships in the spotlight

A selection of case studies for the Housekeeping service.

Needs, adopted solutions, results achieved and value for the customer. You’ll find it all in our stories about our Housekeeping service.

Learn about our projects

We’ll discuss your facility's needs.

Each facility has different standards, dynamics, schedules and expectations. Tell us about your circumstances: we’ll help you plan the best Housekeeping service for your hospitality offering.
Contatti Servizio Housekeeping