Our hospital transport and auxiliary services

Our hospital transport and auxiliary services include a range of customized solutions according to the type and requirements of each healthcare institution, whether this is a public hospital or a private clinic.

From intrahospital patient transfer to waste handling, our teams are highly specialized in order to offer the right logistics and care support in a timely manner.  

Our services

Patient transfer service

Patient transfer service

Making sure that patients are transferred safely between wards, departments as well as emergency units and surgery rooms is a part and parcel of our services. Therefore, a highly professional team is fundamental since time precision and accurate information flow can strongly influence not only the patient experience but also the discharge and admission rates of hospitalized patients.  
 

Auxiliary service in the ward

Auxiliary service in the ward

When it comes to auxiliary services, our personnel works collaboratively with healthcare and hospital staff in order to guarantee that rooms, beds, wardrobes and other equipment used by patients are clean and in perfect order. In addition, our teams are responsible for providing additional services such as laundry service, meal delivery, bed linen change and other tasks that contribute to a comfortable and above all secure patient experience.      
 

Transport of biological and pharmaceutical materials

Transport of biological and pharmaceutical materials

Drugs and medical supplies are vital to patients' care. That's why intrahospital transport of biological, pharmaceutical and health-care materials is one of the most important supportive services inside a hospital. Our teams make sure that all medicines, medical equipment and other pharmaceutical supplies as well as biological material are distributed and delivered safely to the right people, in the right department and at the right time.   
 

Waste handling

Waste handling

Another extremely important aspect of our hospital transport and auxiliary services is waste handling. Incorporating efficient and safe practices is crucial to reducing risk of infections and avoiding putting patients and healthcare workers in risk.

Management of pharmaceutical stocks

Management of pharmaceutical stocks

Ensuring that pharmaceutical stocks are delivered and handled appropriately from ward to ward affects the quality of care that patients receive as well as the work of the nursing and medical stuff. A well-organized, fast and controlled transfer of pharmaceutical material not only makes doctors' and nurses' jobs easier but it also increases time efficiency, patient outcome and therefore administrative costs.

Patient care service

Patient care service

In any hospital, care home or healthcare facility, it is extremely important that patients are treated with care, dignity and absolute respect for their privacy.  To ensure this, our patient care teams receive the necessary training. From assisting patients with drinking or eating to preparing their bed, our staff guarantees maximum levels of attention, safety and professionalism. 

Logistics & Care certifications

ISO 9001

Quality ISO 9001

Markas has since 1996 designed and implemented a quality management system that meets ISO 9001 standards: the aim is to ensure continuous improvement of company performance according to the “plan-do-check-act” system.

ISO 14001 / EMAS

Environment ISO 14001 and EMAS registration

With the aim of promoting awareness and understanding among our staff towards environmental issues and of continuously improving the company’s approach to the environment, Markas has designed and implemented a dedicated management system that has, since 2005, met ISO 14001 standards and now (since 2017) meets EMAS standards. We are thus committed to identifying the environmental aspects, implementing projects that will reduce the environmental impact of company activities and monitoring compliance and regulatory updates.

ISO 45001

ISO 45001 Safety and health at Work

Staff health and safety is crucial for us. That's why Markas has implemented an occupational health and safety management system that meets ISO 45001 standards, ensuring a safe workplace and reducing health risks.

SA 8000

Corporate social responsibility SA8000

Social responsibility is one of the pillars upon which Markas stands. Operating in an ethical and transparent way towards stakeholders is a priority for the company, which has now obtained certification for its corporate social responsibility in accordance with Social Accountability 8000 standard. SA8000 is an international standard whose aim is to safeguard workers’ rights and achieve an overall improvement in working conditions.

ISO 29990

ISO 29990 learning services

Markas puts great emphasis on advanced education measures for its staff. As of 2017, the learning services of Markas are certified according to ISO 29990.

Our references

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