The 2018 Social report

Read our Social report...

The 2018 Social report, with a renewed graphic layout and enriched contents, is entitled "Markas si racconta" (Markas from our point of views) and the key players are the Family and the various Departments that describe the highlights of 2018 from their point of view. A real journal that focuses on our employees and their daily work.
The Social report outlines the concrete facts and results achieved by Markas last year, with the ultimate goal of creating value for all stakeholders. A commitment to the sustainable development of our company from an environmental, economic and social point of view.
innovation - Markas
Family: among the most important milestones of 2018 are the construction of the new headquarters in Bolzano, the award of the first Mario Kasslatter scholarship for the children of employees in August, the Markas Innovation Day in December with the launch of the new 2030 strategy and the Christmas donation to the Lene Thun Foundation Onlus.
Human resources: the population of Markas Italy is still growing, with 6,827 employees at the end of 2018, 95% of whom are on permanent contracts. The proportion of women among our collaborators exceeds 85%, a characteristic that Markas is committed to protecting by promoting initiatives aimed at reconciling family and work. In 2018, 34,102 hours of training were provided in the company, with an increase of over 36% for the part dedicated to transversal skills.
Quality: in 2018 our environmental management system was again certified according to ISO 14001 standards and more recently EMAS, the most important certification in terms of sustainability awarded by the European Union. In addition, Markas is among the first companies to implement the CFP Systematic Approach to measure the environmental impact of the service and develop effective measures to reduce emissions.
Purchasing: great attention has been paid to the sustainability of our supplies. In the Food world, we have started a project to increase the share of short chain purchases and to increase the purchase of eggs produced by non-caged hens. In the Clean world, about 77% of detergents used are Ecolabelled, a European certification that guarantees product safety for man and the environment.
contract - Markas
Sales: the solidity of our company is confirmed, which closes 2018 with a growth of 14 million and a final turnover of 204,985,710 €. In the name of innovation, we have launched the three new divisions Housekeeping, Facility and Logistics & Care, which will gradually grow in accordance with the nature of our family business.
Administration and finance: 94.6% of the value added produced by Markas in 2018 was reinvested in our employees. Support for the community and the territory has also been provided in many forms through projects dedicated to charity, culture and economics. Last year we launched more than 70 initiatives in favour of the community, for a total of € 117,193.79.
Production: innovative projects in the Food and Logistics & Care divisions have also been launched over the past year. In order to offer a unique taste experience to our users, in 2018 we encouraged the production of sous-vide products at the Markas production plant in Vigasio, reaching the point of supplying more than 20% of our Food customers. At the same time, a project to scientifically demonstrate the benefits of sous-vide cooking, which has passed all consumer science tests, was initiated and concluded.
Information systems: One of the biggest challenges for 2018 was to provide the company with a Unified Communication solution, with the aim of offering a single collaborative environment for telephony, content sharing, chat and presence. In this way it has been possible to introduce projects such as smart-working, or the ability to work remotely as in the office, and encourage collaboration between offices in different areas through video conferencing, allowing you to reduce travel for meetings between employees.

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