Numbers that speak of dedication, professionalism, and reliability. Above all, they speak of people.
“Cleaning means creating safety”
One of the featured stories is that of Hamilton Barrera, Quality Cleaning Operations Specialist at Markas in Bolzano Hospital.
Originally from Colombia, Hamilton began his journey as a cleaner. Thanks to his commitment and sense of responsibility, he built a career at Markas, now playing a key role in ensuring high standards of hygiene in critical healthcare environments.
“Cleaning means creating a safe space—for patients, for staff, for everyone.”
His commitment reflects how many people at Markas work every day: quietly, yet with a meaningful impact on everyone’s health and well-being.
“We need these people”
Our Managing Director, Evelyn Kirchmaier, also contributed to the article, underlining just how essential people like Hamilton are: “Cleanliness is expected everywhere, yet few are willing to do the work. We need these people, without them, the system would collapse.”
These words reflect our approach perfectly: people are at the core of what we do. The quality of any service starts with daily work built on skill, care, and attention.
The human value behind every essential service
Hamilton’s journey is one of many within Markas. It highlights how employment can go beyond career development to promote integration and a sense of social responsibility.
Since 2011, Hamilton has been part of our team. Today, in his leadership role, he helps deliver one of the most critical services: hospital hygiene. A job that demands precision, discipline, and a strong sense of duty, along with the awareness of how much his work impacts others’ well-being.
His story proves a simple truth: people are the foundation of essential services. Investing in their development, recognizing their contribution, and valuing their skills means not only improving the service itself, but also helping to build a more inclusive, attentive, and fair society.
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